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Shipping & Returns
Free Shipping
We offer free shipping on Virella orders.
Orders are normally processed within 1–2 business days. Estimated delivery is approximately 6–11 days, depending on your destination and carrier.
Once your order has shipped, you will receive tracking information so you can follow your package.
Please note that delivery times are estimates and may vary depending on the destination, carrier and circumstances outside our control.
30-Day Free Returns
Changed your mind? No problem.
We offer Free 30-Day Returns, giving you up to 30 days to request a return.
If you would like to return your order, please contact us at:
Please contact our support team before sending your product back so we can provide the correct return instructions.
6-Month Warranty
Your Virella purchase includes a 6-Month Warranty.
If you experience an issue with your Virella that may be covered by the warranty, please contact our support team with your order information and a description of the issue.